Claw Replacement Service
Claw settings, also known as prong settings, are the most common type of jewellery setting.
These settings consist of tiny pieces of metal that bend up and over the crystal or gemstone to keep it securely in place. While beautiful, these delicate settings are susceptible to erosion and breaking, which dramatically increases the chance of losing a stone.
Our claw replacement service adds metal to the site of the damaged prongs, effectively restoring the original setting and ensuring your favourite piece is fit to wear for years to come!
Please fill out the form and upload the required images when placing your order. We will reach out if any additional information is necessary to best complete the service.
Frequently Asked Questions About Our Jewellery Cleaning Product
How much does the jewellery spa service cost?
The cost of our jewellery spa service varies based on the type and condition of the jewellery. We provide a detailed quote once we receive and assess your pieces.
How long will it take to clean and polish my jewellery?
Our standard turnaround time for the jewellery spa service is 3 to 5 working days from when we receive your items. If you need your jewellery cleaned and polished faster, you can opt for our Rush Service.
Is it safe to send my jewellery for cleaning and maintenance?
Yes, we use Royal Mail Special Delivery, which ensures your jewellery is fully insured and tracked throughout the shipping process. This service provides peace of mind that your valuable items are safe during transit.
What types of jewellery can be cleaned and polished?
Our jewellery spa service can be applied to a wide range of jewellery, including rings, necklaces, bracelets, earrings, and more. Our expert jewellers are skilled in handling various materials and designs to ensure a thorough and safe cleaning.
Will the cleaning process damage my stones or settings?
No, our professional cleaning process is designed to be gentle yet effective. We take great care to protect your stones and settings during steam cleaning, stone tightening, and polishing, ensuring your jewellery looks its best without any risk of damage. If we notice any issues, we will contact you before proceeding with the service.
